Privacy Policy

1. Overview

At PalsinPet, we value your privacy and are committed to protecting your personal data.
This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We may collect the following types of information:

  • Personal details (name, address, phone number, email) when you place an order or contact us.

  • Payment details, processed securely by third-party providers (e.g. Shopify Payments or PayPal).

  • Browsing data such as IP address, cookies, and analytics data to improve your experience.

We do not store your payment card information — it’s handled by our secure payment partners.

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Provide customer support and updates.

  • Send relevant promotional offers (only if you’ve subscribed).

  • Improve our products, website, and services.

We do not sell, rent, or trade your data with third parties.

4. Data Protection

Your data is stored securely through Shopify’s encrypted servers, compliant with GDPR and Irish Data Protection Law.
We regularly review our systems to ensure your information remains safe.

5. Cookies

PalsinPet uses cookies to provide a smoother shopping experience — for example, remembering your cart or preferences.
You can disable cookies in your browser at any time, but some parts of the website may not function properly.

6. Your Rights

Under GDPR, you have the right to:

  • Access and request a copy of your data.

  • Correct or delete your personal information.

  • Withdraw consent for marketing communications.

To exercise these rights, contact us at hellopalsinpet@gmail.com.

7. Changes to This Policy

We may update this policy periodically. The latest version will always be available on this page.

8. Contact Us

If you have any questions about your privacy, email us at
📧 hellopalsinpet@gmail.com